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PUTTING SHARED VALUES INTO THE FRAME

Published:
3 Jul 2024
The greatest partnerships are built on shared values. Boasting a relationship of over 40 years, it’s their hunger for progress, focus on solutions and uncompromising approach to customer service which have unified Larson-Juhl and James Cropper since the beginning.

Larson-Juhl UK, (previously Arqadia), offers the most comprehensive range of picture frames, mountboard, glass and accessories in the market, and has worked with James Cropper from the day the business was founded.

Attracted to its artisanal approach and expertise in colour, Larson-Juhl challenged the papermaker to create a small range of mountboard in 20 colours. James Cropper had never made mountboard before. Fast-forward 40+ years and that range has grown to include nearly 200 FSC certified mountboard colours and styles.

Today, sustainability is a topic that Larson-Juhl UK is incredibly passionate about, supported by the quality of service as much as the quality of product with a dedicated customer service centre and representatives available worldwide.

Larson-Juhl, a Berkshire Hathaway company, has a global footprint, selling James Cropper specialist mountboard and archival grade boards throughout North America, Europe, Australasia and Asia.

Today, Larson-Juhl UK focusses on quality of service as much as the quality of product with investment in next day delivery, a dedicated call centre and representatives available worldwide. The business also takes a progressive approach to operating in a mature market. Continually exploring new avenues for growth, it is now forming partnerships within the interior design market.

Larson-Juhl UK has a proud history as an industry influencer. Just 20 years ago, there were no real market standards. Larson-Juhl representatives contributed to the meeting where those first standards were set, and have been actively involved in aligning global markets ever since. James Cropper sits alongside Larson-Juhl on the technical standards committee at the Fine Art Trade Guild (FATG).

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